Terms of Service

Last Updated: April 1, 2024

1. Introduction

Welcome to Return Filer. These Terms of Service ("Terms") govern your use of our website, products, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.

2. Definitions

  • "Services" refers to the tax filing, advisory, and consultation services provided by Return Filer.
  • "User" refers to an individual or entity that accesses or uses our Services.
  • "Content" includes text, documents, information, data, tax returns, articles, images, and other materials.
  • "Website" refers to Return Filer, accessible from www.returnfiler.com.

3. Account Registration

To access certain features of our Services, you may be required to register for an account. You must provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your account credentials and for all activities under your account.

We reserve the right to disable any user account if, in our opinion, you have violated any provision of these Terms.

4. Service Description

Return Filer provides tax filing, advisory, and consultation services through our website and AI-powered platform. Our Services may include:

  • Income Tax Return filing assistance
  • GST filing assistance
  • Company registration guidance
  • Tax planning and advisory services
  • AI-powered tax consultation
  • Educational content related to taxation

The specific features and functionalities available to you may depend on the subscription plan or service tier you choose.

5. User Responsibilities

When using our Services, you agree to:

  • Provide accurate and complete information about your financial situation and tax circumstances
  • Review all tax returns and documents before filing or submission
  • Comply with all applicable laws and regulations
  • Maintain the confidentiality of your account information
  • Use the Services in a manner consistent with these Terms
  • Not use the Services for any illegal or unauthorized purpose
  • Not attempt to decompile, reverse engineer, or extract the source code of our software

6. Payments and Subscriptions

We offer both free and paid Services. By selecting a paid service or subscription, you agree to pay the applicable fees. Fees are non-refundable except as required by law or as explicitly stated in our refund policy.

Subscription services will automatically renew at the end of each billing period unless you cancel your subscription before the renewal date. You may cancel your subscription at any time through your account settings or by contacting our customer support.

We reserve the right to change our prices at any time. If we change pricing for a subscription service, we will provide notice of the change on our website or by email at least 30 days before the change takes effect.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Return Filer be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, that result from the use of, or inability to use, the Services.

In no event will our liability exceed the amount you paid for the Services in the 12-month period preceding the event giving rise to the liability.

While we strive to provide accurate tax advice and calculations, you are ultimately responsible for the accuracy of your tax filings. We recommend reviewing all documents carefully before submission.

8. Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Services will be uninterrupted or error-free, that defects will be corrected, or that the Services or the servers that make them available are free of viruses or other harmful components.

Tax laws and regulations change frequently, and while we make every effort to keep our Services updated, we cannot guarantee that all information is current or applicable to your specific situation.

9. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are owned by Return Filer, its licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our Services, except as permitted by these Terms.

10. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.

Upon termination, your right to use the Services will cease immediately. If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.

11. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website before the changes become effective.

Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

13. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@returnfiler.com

Postal address: Sehgal Mudit & Co., BH 421, Fourth Floor, Puri Business Hub Sector 81, Faridabad, Haryana, India, Pincode: 121002

Phone: +91 8586870527